Fractional observability

Observability expertise, without the full-time hire.

Vetted SOSAC practitioners for your Splunk, Cribl, and telemetry stack, with a named engagement lead. Fixed monthly fee.

Why teams call us.

Most observability spend is not a tooling problem. It is an ownership problem. Nobody is tasked with asking whether the bill matches the value, so the invoice grows while the signal stays flat.

License waste

Ingest you never query, retention you never need, and premium tiers bought for a single feature. The invoice grows; the value does not.

Alert noise

Pages that train your team to ignore pages. When everything alerts, nothing does — and the real incident hides in the noise.

Rising ingest costs

Every new service adds telemetry and nobody owns the pipeline. Volume climbs, duplicates multiply, and the bill follows.

Start with a two-week audit.

A fixed-fee look at your observability spend and signal quality: license waste, alert noise, pipeline quick wins. Fixed fee: $3,500. You keep the roadmap either way — and the fee credits toward your first quarter if you continue.

What the audit looks for.

Two weeks, fixed fee, and a concrete list of where your observability money goes.

License tier waste

Premium tiers or features paid for but barely used.

Alert noise

Pages and alerts that fire often and lead to no action.

Pipeline waste

Verbose logs, duplicate events, and data nobody queries, ingested at full cost.

Every audit ends with a written report, a prioritized savings list, and a roadmap you keep.

Pick your depth.

Every tier is a fixed monthly fee with clear hour caps, delivered by vetted SOSAC practitioners with a named engagement lead. Switch tiers or cancel with 30 days notice.

01

Monitor · $1,800/mo

A steady watcher for a stack that is mostly healthy. Roughly 8 hours a month.

  • Monthly health + cost report
  • Alert and dashboard tuning
  • Two office hours sessions
  • Target response: within two business days, business hours
02

Own it · $3,500/mo

The sweet spot for most teams: real ownership, part time. Roughly 16 hours a month.

  • Everything in Monitor
  • Slack access + incident post-mortems
  • New service onboarding
  • Quarterly roadmap
  • Target response: within two business days, business hours
03

Embedded · $6,500/mo Coming soon · Limited availability

A part-time member of the team for heavier needs. Roughly 30 hours a month.

  • Everything in Own it
  • Roadmap ownership
  • Deeper project work

Retainers are not an emergency service. Urgent coverage is available as an add-on (coming soon).

US-based practitioners.

Every SOSAC consultant on a fractional engagement is based in the United States. That means time zones that overlap with yours, familiarity with US business and compliance expectations, and engagement terms and NDAs under US law. You know who has access to your environment, and where they are based.

How part‑time works.

Fractional means part-time practitioners. Hours are capped by tier, and some work happens outside standard business hours, as it fits the practitioner’s schedule. Practitioners are available for scheduled calls during business hours. Own it and Embedded include a weekly check-in, and Monitor includes two office-hours sessions a month. Call time counts toward your tier’s hours. Responses come within two business days, business hours. Retainers are not an emergency service. For real-time or after-hours coverage, ask about our on-call add-on (coming soon).

How we work with your environment.

Access is earned and contained.

NDA before access

We sign your NDA before we see anything sensitive.

Least privilege accounts

We work through client issued accounts with the minimum access the job needs.

Nothing stored on our side

We don’t copy client data to SOSAC systems.

Inside your tools

The work happens in your Splunk, your Cribl, your cloud — not a black box.

Clear boundaries.

Retainers stay useful when the edges are sharp. Here’s what’s in and what’s out.

In scope
  • Ongoing care of your Splunk, Cribl, and telemetry stack
  • Cost and license optimization
  • Alert, dashboard, and pipeline tuning
  • Office hours and async Q&A
Out of scope
  • 24/7 on-call coverage: coming soon, limited availability.
  • Large migrations — quoted as fixed price projects
  • Tooling you don’t hold licenses for

Start with the audit.

Two weeks, fixed fee, and a roadmap you keep. Or start lighter with a free review.